Returns & Refunds 

What isHito IShop’s Returns & Refunds policy?

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Cancellation 取消

Hito IShop does not accept order cancellation without any valid reason if the payment transaction is completed. Customers acknowledge and agree that purchased and/or bidding of product and/or service requires payment in full amount. 

如果付款交易完成，Hito IShop不接受不正当理由的订单取消。 客户并同意购买和/或投标产品和/或服务需要全额付款。

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Returns & Refund 退货及退款

What is Hito Ishop ’s Returns & Refunds policy? Hito Ishop的退货和退款政策是什么？

 

Each product come with it return policy and will be stated during live & on product page. We provide one to one exchange policy for all products during receiving that proven defect after inspection by our QC team within 7 days.

All refunds will be process in within 30 days after we inspect all related parties and approve the refunds.

All used item can be returns & refunds if is not under manufacturer defects.

For more details, please refer to our product page for each item T&C.

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每个产品均附带退货政策，并将在直播和产品页面上注明。 我们会在收到产品时为所有产品提供一对一的交换政策与规则，我们的质量控制团队会在7天之内检查及证明缺陷。

所有退款将在我们检查所有相关方批准后，退款会在30天内处理。

如果不在制造商缺陷范围内，则所有使用过的物品均可作为退货和退款。（我不确定这句）

有关更多详细资料，请参阅我们的产品页面，了解每个条款和条件。

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How do I contact Hito Ishop customer service? 如何联系Hito Ishop客户服务？

For online support, please visit m.me/Hito.I.Shop, find us on our Facebook page, or FB Messenger.

更多线上咨询，请浏览m.me/Hito.I.Shop，可在我们的Facebook页面或FB Messenger上找到我们。